How honest should you be with your recruitment agency?
After 20 years in this industry, the short answer, in our humble opinion is: 100%.
When Kelly McDavid, Director of HR at Miele Canada first connected with us, her pain points with previous recruitment agencies made this sharing and transparency process feel unproductive.
Kelly would sit down with her external recruitment partners, meet with them for over an hour sometimes, so they could better understand her business and hiring needs. Still, at the end of the day, she felt like they weren’t listening, and didn’t get what she wanted.
Watch the full Q&A video with Kelly McDavid, Director of HR, Miele Canada:
Kelly McDavid, Director of HR for Miele Canada has been working with BlueSky Personnel Solutions for over 14 years now. She recently sat down with us over Zoom recently, as part of our 20th anniversary celebrations, to share her experiences and insights from a client perspective.
“I am picky and we are picky,” said Kelly in an interview she did with us recently as part of our 20th anniversary celebrations. “We are a high-end company – a high end brand, and we were looking for people who were professional and could represent the brand, the way it was intended to be represented.”
Too often, she felt like she was being sent “warm bodies” just for the sake of it.
In contrast, when Kelly became a client of BlueSky Personnel Solutions almost 15 years ago, she said what stood out for her was our integrity and the fact that we listened to what her company needed.
“You were true to your word, you listened to what I needed, and if you didn’t have somebody to send me, you wouldn’t just send me anybody,” Kelly said. “You’d tell me straight up that ‘we’re having trouble with this one and it might take a little more time,’ and I was very appreciative of that because I didn’t want to waste my time interviewing people that I knew weren’t the right people.”
“If you want to work with a professional business partner, who truly listens to what you need and works with you every step of the way until you find the right person, then you need to work with BlueSky Personnel Solutions.” – Kelly McDavid, Director of HR, Miele Canada
And therein lies what we believe is the secret to success in recruitment: 100% honesty from both sides (agency and client) in the spirit of a true partnership. We believe this involves trust, collaboration, and a long game approach.
Julie Labrie, President of BlueSky Personnel Solutions said in the interview with Kelly, “I must admit that, personally, it is truly important for me to make sure that I only send my clients what they are asking for.” Her philosophy is reflected by our whole team too. That is our brand promise. “I’ve never been interested in just making a quick placement and walking away. I’ve always been into this for the long-term. Quite frankly, this is important for me as a person. That’s how I am in life anyway!” she said.
Cultivating authentic, trusting, long-term relationships with our clients, rooted in honesty and integrity – this is what has defined BlueSky Personnel Solutions’ success over the years. And we wear this as our badge of honour.
(We want to take this opportunity to offer our heartfelt thanks to Kelly McDavid, for sharing her time, stories and valuable insights with us, in celebration of our 20th anniversary.)
If you’re looking for great Bilingual/French talent for you team, give us a call or email today: 416-236-3303, or [email protected] We’re connected to the best candidates across Canada. And who knows, like our relationship with Kelly McDavid and Miele Canada, this could become the start of a beautiful partnership!